Data Deletion Instructions

Last updated: September 17, 2026

To delete your data from Orderr Express, send an email to support@orderrexpress.com with your Business Manager ID or the WhatsApp number linked to your account.

What happens next

  • We verify the request against the account on file.
  • We delete all associated WhatsApp Business Account (WABA) connections, encrypted access tokens, order records, and message logs.
  • We confirm completion by email within 7 days of a verified request.

Remove the connection yourself

You can also disconnect Orderr Express from your WhatsApp Business Account at any time, without waiting on us:

  • Go to Meta Business Settings → Business Integrations (or Integrations) and remove Orderr Express.
  • This immediately revokes our access token — we can no longer send or receive messages on your behalf.

We still recommend emailing us afterward so we can delete the historical records described above.

Questions

See our Privacy Policy for full details on what we collect and why, or email support@orderrexpress.com.